***All Orders Placed on 22nd Dec - 1st Jan will only be processed On Jan 2nd.

Shipping Methods

The following shipping methods are currently available (please note shipping times depend on your location):

Please note: during Holiday Season processing time and delivery time may be longer.  Oliberte is NOT responsible for delayed shipping times. 

Shipping Method

Cost

Delivery time 

Standard

$6 - $25

4-10 business days

Expedited

$40 - $50

2-4 business days


*Note – prices are based on ONE item in cart.

  
We ship US orders using USPS. Keep in mind that USPS will deliver to PO boxes, and in some areas requires a PO box as a drop off location. In some cases UPS is used as the end carrier.

We ship expedited orders via FedEx. Please note FedEx does not 
deliver to PO Boxes. 

Order Processing Times and Order Tracking

Please allow 1-3 business days for handling time. Please note handling time may take longer during peak sale periods. ***All Orders Placed on 22nd Dec - 1st Jan will only be processed On Jan 2nd.

Orders placed before 11:00 a.m. ET are processed the same business day, Monday through Friday. Holiday and Weekend orders are processed the following business day. 

Confirmation Emails

You will receive a confirmation email immediately following the placement of your order. You will also receive a shipping confirmation email, which will include a tracking number for your order. These emails are sent automatically. If you do not receive these notifications, please check your spam folder or contact info@oliberte.com

Cancellations

Occasionally an item sells out and we may need to cancel your order. If for any reason your item is unavailable, we will notify you by email and your credit card will be refunded. Note – refunds may take up to 5 business days to appear in your bank account.

Lost or Stolen Packages

If you have not seen any tracking movement within 5 business days of your shipping confirmation email, please email us at info@oliberte.com or call 905-901-3660, and we will be happy to look into it for you.

Additional Confirmations


We will contact you by email or phone if any additional information is necessary to identify or confirm your order. We reserve the right to cancel any order.


Free Returns


We accept returns and exchanges for North American customers for up to 
45 days after the item was purchased. Products sold and stated as FINAL SALE, are not eligible for return or exchange, no exceptions. For more information, go to https://www.oliberte.com/returns_exchanges

Return to Sender

In the event your order is returned to sender due to an incomplete address or unclaimed, we will refund the order with a $15.00 return to sender fee.

Please note the orignal shipping fee is non-refundable.