International customers can submit a return request within 45 days from time of purchase. Please note that return shipping is at the customer's expense. Items must be unworn and in sellable condition. Products sold and stated as Final Sale, and Gorilla Wax are not eligible for return.
All returns need a Return Merchandise Authorization (RMA) number. Any unauthorized returns without a prior RMA may not be accepted by our warehouse.
Once the return request has been reviewed by Oliberté, you will receive a status update email with the next steps on how to return. International customers are responsible for the cost of return shipping.
Sorry, exchanges are only available to North American customers at this time.
Refunds will be applied to the original method of payment, along with any sales tax that was charged at time of purchase. Please allow up to 5 business days for refunds to appear in your bank account.
Please be aware when placing an order that FINAL SALE on the product page means the item is NOT eligible for return. No exceptions whatsoever. FINAL SALE will also be stated at checkout and on your order receipt.
Prices of a style or model can change for a variety of reasons. Prices reductions are accommodated for 30 days from time of purchase. Must be for the same style, colour and size on original order. Note: This does not apply to exclusive sales, Black Friday Sales, promo codes, or special promotions that can vary within the course of a year.
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